SYNNEX introduces Software-as-a-Service (SaaS) as part of its business process outsourcing services. SaaS represents tremendous opportunity to resellers, bringing robust software offerings to your customers at a huge cost savings and delivering solid revenue streams for you with few barriers to entry.

What is Software-as-a-Service?

SaaS refers to on-demand software deployment, which is growing in popularity as companies look for affordable ways to increase their capabilities. SaaS applications are hosted remotely by a provider, who then offers the software for a monthly fee. Your customers pay only for what they need, for as long as they need it, and they can add or remove users and services as those needs change.

Infrastructure and support costs are borne by the host, while the subscription fee mitigates large, upfront purchase and installation expenses on the customer’s end. SaaS applications also eliminate the installation of software on internal systems and relieve the technical and financial burden of software maintenance, versioning, and support.

Small to mid-size companies gain the productivity advantages of a robust application at a fraction of the cost. Your customers leverage the web to access software features, and receive automatic updates as part of the service, without added expense.

The SYNNEX SaaS Opportunity

Gartner estimates that the Application Outsourcing (AO) market will grow from $64B in 2007 to $97.9B by 2012, a five-year CAGR of 8.9% (Gartner on Outsourcing 2008-2009). A large percentage of this market consists of your SMB customers who seek ways to cut costs and add more capability.

SYNNEX is a one-stop resource for a broad range of SaaS applications, complementing your current offerings without requiring you to invest a great deal of time or money. SYNNEX also enables you to provide aggregated billing to your customers, across multiple vendor lines, so that they have ONE fee each month, regardless of the number of applications they utilize.

The revenue streams you can build with SYNNEX SaaS products are easy-to-manage, recurring, and predictable. In addition, your cost-of-sale is greatly reduced because SYNNEX makes it so easy to get on-board.

SYNNEX SaaS Reseller Benefits

• Provides a single location for all major lines of business application SaaS products
• Aggregates end-user billing for multiple SaaS vendors
• Generates recurring monthly high-margin annuity streams
• Supported by SYNNEX’s knowledgeable team of technical and sales experts

End-User Customer Benefits

• Scalable, modifiable software licensing
• Eliminates burden of software maintenance, operation, and support
• Easy to budget because clients know exactly how much software will cost per user, per month
• No on-premise hardware to maintain
• Lowers TCO because no IT staff or resources (for updates, support, etc.) are required
• Speed and flexibility enables end-user to meet rapidly-changing requirements
• Remote access to software for mobile users working on the road or from home
• Ease of learning new software features and user interfaces
• Cost of operating on-demand software is less than installing, managing, and upgrading internally
• Quick deployment within minutes of purchase